Company

As Chairman and CEO, Richard M. Boudria, Jr. drives innovation and excellence at BCN with a focus on business strategy, corporate financial oversight, capital management, and corporate board leadership. Leveraging a robust network of strategic relationships and strong guiding principles, Mr. Boudria empowers his teams to seize opportunities that accelerate company growth and success, and deliver on his vision to maximize employee and partner potential. Prior to serving as Chairman & CEO of BCN, Mr. Boudria held key roles in the Company as Vice President of Sales, Executive Vice President, President, and President & CEO. Mr. Boudria is also an alumnus of the U.S. Marine Corps Executive Forum (MCEF). MCEF strengthens the connection between America’s Marines and civilian leaders of businesses, organizations, academia, and faith-based groups in communities large and small throughout the country. A B.A. graduate in Political Science at Trinity College, Mr. Boudria participated in Graduate Studies at Columbia University.

Julian Jacquez, Jr. joined BCN in 2004 and delivers years of experience in senior executive leadership and strategic guidance at BCN. In June 2018, Mr. Jacquez began serving as President of BCN in addition to his role as Chief Operating Officer. In this expanded role, Mr. Jacquez oversees sales, marketing, offer management, and operations for BCN, as well as the Company’s CRM, billing, and business support systems, and corporate IT infrastructure. Additionally, Mr. Jacquez is actively involved in the development and management of the Company’s nationwide partner-based distribution channel, and its alignment with compensation and reward programs of BCN employee groups. Prior to BCN, Mr. Jacquez held a range of financial, management, and ownership positions at other telecom service providers. Before starting his career in telecommunications and technology, Mr. Jacquez served as a CPA with PricewaterhouseCoopers, where he provided auditing and business advisory services for emerging market companies and multi-national corporations. Mr. Jacquez graduated from West Virginia University with a B.S. in Accounting.

As Chief Financial Officer, Michael Critchley will oversee all financial operations, develop and implement financial strategies, and provide leadership in financial planning and analysis. Mr.  Critchley joined BCN as a Senior Accountant in 2010. In 2012, Mr. Critchley was promoted to Controller and in 2023 to Vice President of Finance. Throughout his tenure he has been instrumental in BCN’s overall success. Mr. Critchley began his career in public accounting at SAX LLP, a CPA firm with locations in New Jersey and New York.  During his 5 years at SAX LLP, he worked in various industries; including Manufacturing and Distribution, Construction, Real Estate, and Not-For-Profit. He specialized in auditing and advisory services. Mr. Critchley is a graduate of Rowan University with a B.S in Accounting.

Ryan Kelly, recognized as a Top Network & Connectivity Channel Leader for 2024 by Channel Futures, has been instrumental in driving BCN’s exceptional year-over-year growth since joining the company in 2019. His efforts have significantly expanded BCN’s revenue streams and solidified key partner relationships. As CRO, his extensive experience in channel strategy and partner development will continue to shape his vision for fostering deeper relationships with BCN’s partners and capitalizing on emerging market opportunities. “BCN’s success is built on strong partnerships and innovative solutions,” said Mr. Kelly. “I’m excited to expand on this foundation to deliver even greater value to our customers and partners.” Prior to joining the Company, Mr. Kelly served for over 16 years in multiple leadership positions at NetWolves, most notably as the leader of NetWolves’ Channel Program for 10 years.

Since joining BCN in 2016 as Vice President of Marketing, Jeanne Duca has leveraged her years of expertise in brand management and channel marketing to elevate BCN’s brand presence and market influence. Her leadership has been recognized industry-wide, most recently, as one of The Top 50 Women Leaders of Massachusetts for 2024. As CMO, she will lead BCN’s marketing strategy, focusing on brand innovation, digital transformation, and delivering compelling experiences to partners and customers. “BCN is at the forefront of empowering businesses through technology,” said Ms. Duca. “I’m honored to lead our marketing efforts as we continue to elevate our brand and deliver exceptional partner and customer experiences.” Ms. Duca holds a B.S. in Advertising from the Newhouse School of Public Communications at Syracuse University.

As General Counsel, Mr. Heller manages all BCN’s legal matters.  He comes to BCN with extensive legal experience in the telecommunications industry, having previously served for eight years as General Counsel and/or as an officer of a billion-dollar telecommunications company.  Mr. Heller was also a litigator in two reputable law firms and served as in-house counsel to a Fortune 500 company. Mr. Heller graduated from Brooklyn Law School in 2005 and is the recipient of the coveted CALI Award in Information Privacy Law.  He is committed to ensuring the future growth and prosperity of BCN.

As Senior Vice President of Sales, Michael Ginsburg manages BCN Channel Sales and Sales Support teams across the U.S. In his executive role, Mr. Ginsburg contributes to  the creation and development of new strategic relationships and the overall growth of existing partnerships, contract negotiation, and partner support. For four consecutive years (2017, 2018, 2019, and 2020), Mr. Ginsburg was recognized as a CRN® Channel Chief based on his professional achievements, industry standing, dedication to the Channel Partner community, and strategies for driving future growth and innovation. Mr. Ginsburg joined BCN in 2013, bringing nearly two decades of channel sales experience in wireline and wireless carriers, including Coast to Coast Cellular, Trans National Communications, and Westinghouse Communications. Ginsburg earned his B.A. in Business Management at Pennsylvania State University.

As Vice President of Sales at BCN, Daniel Solomon leads with a customer-first mindset, driving strategic growth through his focus on relationships. With a deep understanding of the evolving connectivity and managed services landscape, Daniel is committed to empowering BCN’s trusted advisors and customers with innovative, customized solutions that meet today’s complex business challenges. His leadership is built on a foundation of collaboration, industry expertise, and an unwavering focus on delivering an exceptional customer experience.

As Vice President of Network Operations & Service Assurance, Andrew Rosen directs the Company’s Managed IT Services, and VoIP Engineering departments as well the Company’s Service Assurance organization including the Customer Service and Trouble & Repair teams. Mr. Rosen also directs BCN’s end-user billing and payment processing divisions. In addition to these key responsibilities, Mr. Rosen oversees operability of the organization’s OSS system, customer and agent web portals, and corporate IT infrastructure. With over 30+ years of telecommunications experience in IT, billing, provisioning, network operations, and customer service, Mr. Rosen served as Vice President of Operations at ISN Communications and as Vice President of Network Operations at Ursus Telecom prior to joining BCN. Rosen holds a B.A. in Computer Science from Lehman College.

As Vice President of Service Delivery, Tom Boggs manages BCN’s order administration, account provisioning, and customer onboarding divisions. With over 30+ years of experience, demonstrating an exceptional track record in leading Service Delivery teams at telecom and managed service providers, most recently with Windstream, Mr. Boggs has a solid focus on excellence in industry-leading, customer-focused Service Delivery. Tom Boggs is based at BCN’s state-of-the-art Service Operation Center in Boca Raton, FL and plays a pivotal role in overseeing key functions within the Service Delivery team and promoting operational excellence throughout the center.

Kathleen Gorey joined BCN in 2004 with a focus on Human Resources and Regulatory matters. Ms. Gorey’s expertise in building expert teams has supported the double-digit growth of the BCN Team within the last 12 months. Along with her team, Ms. Gorey monitors and administers key programs including BCN Health & Wellness and the BCN Team Excellence program. The latter recognizes and rewards teams and individuals across the company for contributions to the BCN Experience. Ms. Gorey honed her skills at AT&T, where she spent many years in a variety of Sales and Marketing roles.

Kristina Montero is currently BCN’s most tenured team member, having joined BCN in 1997. As Corporate Secretary, Ms. Montero ensures the integrity of the governance framework and deals with issues related to the BCN Board of Directors. In addition, she brings her years of expertise to the executive administration role and supports key planning functions across the Company. During her time at BCN Ms. Montero worked across the organization in customer and partner-facing roles.